Process, Policy & Procedure

Specializing in expert documentation of policies, processes, and procedures to ensure clarity, consistency, and compliance.

Training

Design and implement a customized training program tailored to your business needs.

Coding & QA Engineering

Coders and QA on standby for you!

Data and Business Analytics

Generate customized reports tailored to your business's specific needs.

Hours of Operation: Monday through Friday 10AM - 4PM
Closed Saturday and Sunday and all Holidays.

© mbergeronconsulting.com

michelle.bergeron@mbergeronconsulting.com

813-501-7651

Ask me about Subscription Pricing, Fractional Contracts and Project Contracts.

Customized Documentation

We collaborate with each client to develop customized documentation for all policies, processes, and procedures. You'll have the opportunity to choose from various style options, ensuring a cohesive and branded look across all company documents.

Set up and maintain a knowledge base for easy access

Research and create policies and employee handbooks

Develop a comprehensive pre-employment guide and onboarding system to set new hires up for success.

Implement training guidelines and expectations with checkpoints for progress and feedback.

Create and implement a training program for each job class

Train and coach employees to train new employees, assist in training as needed

Help your company streamline processes and procedures to reduce or eliminate waste.

Identify relevant data to set KPI

Create & utilize reports to help identify defects, trends and forecast.

*Some custom reports are done through a business partner.

Does your team need a coder, but don't want to hire a permanent position? We offer coders with javascript, nodejs, nextjs, HTML, CSS, C# and SQL

QA Engineering at your fingertips. If you need help testing your software or app, but don't need a full time employee, we can assist with fractional employment. QA at your fingertips!

Hi! I'm Michelle Bergeron. With over 20 years of experience, I’ve often found myself in roles lacking structured training or readily available resources. Instead of struggling, I took the initiative to create what was needed—developing not just documentation, but also processes, knowledge bases, and training programs to set future employees up for success.Through this journey, I discovered my passion for building strong foundations for both new and existing employees. I am Lean Six Sigma Certified (#65885364) and have expertise in custom report building using SQL and Excel. My background spans multiple industries, including low-voltage wiring, home security, inventory and warehouse management, office operations, and accounting.I founded M. Bergeron Consulting to help businesses hire, train, and retain their staff through customized documentation, training programs, and process optimization. Additionally, I run a nonprofit, Grace, Gratitude & Giving, to give back to our community.Beyond work, I have a love for quilting, crocheting, knitting, reading, and traveling—though I probably have more hobbies than I have time for! My approach is hands-on and personal because I truly care about helping businesses grow and succeed. Let’s work together to take your business to the next level!